Contact Us

We look forward to hearing from you! For immediate contact, select a topic below.

Have a suggestion or comment?

We appreciate all customer feedback and consider it vital to our continued success. Please complete the online comment form and submit it for our review. Thanks for your time and effort to help improve our company!

How about volunteering for product research?

No one knows the needs of today's parents better than our customers. That's why we rely on you for insight on our products and services. Sign up now for an opportunity to participate in our focus group, surveys or product trials.

Think you have the cutest kid?

Do you have the cutest baby or toddler? Think your child is adorable? Would you like to see him or her on a Safety 1st package in your local store? If you have a child between the ages of 3 months and 4 years and you live in the Boston metro area, let us know more by submitting a talent form now.

Need to order a replacement part?

To obtain a replacement part for one of our products, please contact us by email, mail, fax or phone. See details listed below.

Spring is fast approaching! Order batteries for your child's Safety 1st ride-on toy now!

Call 1-800-544-1108 or email us at

Have a media inquiry?

For all media inquiries, please call our dedicated media line at (508) 216-1944 or our Public Relations agency, 360 Public Relations, at (617) 585-5785.

Email : Email us
Mail : Dorel Juvenile Group
Consumer Relations Department
P.O. Box 2609
Columbus, IN 47202-2609

Fax : (800) 207-8182
Phone : (800) 544-1108
(7 a.m. to 6 p.m. EST Monday through Thursday,
and 7 a.m. to 4:30 p.m. EST on Fridays)